CakePoker.com
Community Rating
3.35
Rate This Software!
Synopsis
Full Review
The customer support at Cake Poker is some of the best in the industry. It is only available via e-mail, but it is not uncommon to receive a response in less than 15 minutes. The customer service agents are knowledgeable and it is easy to tell how important customer satisfaction is to them. In addition to excellent customer support, Cake Poker provides numerous promotions to their customers. These include freerolls, many tournaments with large guaranteed prize pools that often have overlays, and cash prizes for random “Gold Cards” that are given out during cash game play.
Cake Poker Software and Features
Cake Poker’s software can best be described as "functional." It has all the standard features that one would expect an online poker site to have, but lacks many of the flairs that the older and more developed sites have. There are resizable tables, instant hand histories, and a few display options such as a four color deck and various bet amounts. The lack of other “fancy” features makes Cake Poker less attractive to multi-tabling professionals and, as a result, the games are often juicier than you might find at a site like PokerStars. The lobby is well laid out, but is missing filtering capabilities beyond game type. You can sort the lobby based on a number of criteria, but it has an annoying habit of reverting to sorting by the number of seated players. Again, it can be best described as functional, but definitely not elegant. If you are willing to tolerate the usable software and occasional annoyance, then you will be rewarded with excellent customer service, generous player benefits, and a selection of fishy games.
